Everything about how your personal information is collected, stored, and kept secure at Jaya Nain — explained clearly, right here.
This Privacy Policy Jaya Nainapplies to all users of our services. Continued use of the platform constitutes your full acceptance of this policy.
Jaya Nain collects specific data for specific purposes. We never collect more than what is necessary. Below is a full breakdown of what information we collect:
Special Category Data: Jaya Nain does not collect any information related to ethnic origin, political opinions, religious beliefs, or health.
Jaya Nain collects information through various methods, always with your knowledge and consent. The primary ways we collect data are:
| Collection Method | What Data | Your consent |
|---|---|---|
| Registration Form | Name, Email, Mobile | Direct |
| KYC Verification Process | ID Document, Photo | Direct |
| Payment Gateway | Transaction Information | Essential |
| Cookies & Tracking | Browsing behavior | Cookie Notice |
| Customer Support | Chat & Email Logs | When You Contact Us |
| Purchases from third parties | Not applicable | We do not |
We never collect your data without your knowledge or consent. Automated data collection (such as cookies) is disclosed separately, and you are given the option to manage your preferences.
Jaya Nain uses your information only for specific, fair, and lawful purposes. Each use has a clear legal basis:
You can opt out of marketing communications at any time — simply click the "Unsubscribe" link in any email or reach out to our support team.
Jaya Nain never sells your personal data. Information is shared only in specific circumstances with specific parties:
Payment processors (bKash, Nagad), IT security firms, and game software providers. These parties deliver specific services on behalf of Jaya Nain and are required to comply with our privacy standards.
Licensing authorities, law enforcement, and government agencies — only when legally required and limited to the minimum necessary information.
In the event of a company sale or merger, you will be notified in advance, and the new entity will be required to uphold the same privacy standards.
What We Never Do: Selling data to advertisers, sharing data with third-party marketing lists, or exchanging any information with unrelated or unknown organizations.
Jaya Nain follows the highest international standards for data storage and protection. The core elements of our security framework:
All data is retained for as long as your account remains active. After account closure, financial records are kept for 5 years and other data for 2 years as required by law. Everything is then securely deleted.
In the Event of a Data Breach: In the event of a security breach that may put your data at risk, we will notify the relevant authorities within 72 hours and inform you as quickly as possible.
Jaya Nain uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the platform.
| Cookie Type | Purpose | Duration | Opt-Out |
|---|---|---|---|
| Login Session, Security | At the End of Session | No (Required) | |
| Language Preferences & Interface Settings | 1 year | Yes | |
| Page Visits & Usage Patterns | 2 years | Yes | |
| Personalized Offers | 30 Days | Yes |
You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect core functionality such as login and other key features.
Jaya Nain respects your right to privacy. You have the following rights:
The right to know what data we hold about you and to receive a copy of it.
You may request corrections to any inaccurate or outdated information.
In certain circumstances, you may request that your data be deleted.
The right to request a temporary pause on data processing while an investigation is underway.
The right to export your information in a machine-readable format.
You may object to processing carried out on the basis of marketing or legitimate interests.
To exercise these rights, [email protected] or reach us via live chat. We will respond within 30 days.
Jaya Nain strictly does not serve anyone under the age of 18. We never knowingly collect data from minors.
If a minor has accidentally created an account, the guardian should immediately [email protected]to get in touch. Your account will be closed, all associated data will be deleted, and any remaining balance will be refunded.
As part of responsible gaming, Jaya Nain actively uses age verification technology. To learn more, Responsible Gaming View Page.
Jaya Nain may update this Privacy Policy from time to time. When changes are made, we will:
Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. If you do not agree, you may request to close your account.
For any privacy-related questions, requests, or complaints, please contact our Data Protection Team:
We respond to all privacy-related requests within 30 days. For urgent matters, reaching out via live chat will get you a faster response.
From Technology to Policy — Your Data is Protected at Every Level
Every transaction and piece of personal information you share is protected with bank-grade TLS 1.3 encryption. Even if intercepted, it is completely unreadable to anyone else.
Jaya Nain will never sell your data to third parties under any circumstances. This isn't just a policy statement — it's simply not part of our business model.
Independent cybersecurity firms regularly audit Jaya Nain's systems. Any vulnerabilities identified are addressed promptly.
You can view, edit, delete, or export your data entirely on your own. We actively make that possible.
No complex legal jargon or confusing language. Every privacy policy at Jaya Nain is written in plain, clear English so you can truly understand it.
All privacy-related requests are handled within 30 days, and urgent matters within 24 hours.
Age Restrictions & Account Security
No — Jaya Nain is strictly for users aged 18 and above. This is not just a rule; it is our ethical responsibility.
Age Verification Method: Date of birth is collected at registration. For large withdrawals or when there is reasonable cause, users may be asked to verify their age with a national ID or passport.
If a minor has opened an account: Parents should immediately contact [email protected] or reach us via live chat. The account will be closed, data will be deleted, and any deposits made will be refunded.
Family Protection: Use a strong password to keep your account safe from younger family members, and always log out when sharing a device.
Yes, enabling two-step verification (2FA) is strongly recommended — especially since your account involves financial transactions. With 2FA active, no one can log in even if your password is compromised.
How to enable:
1. Log in and click your name in the top right corner.
2. Go to the "Security Settings" menu.
3. Find the "Two-Step Verification" option and click "Enable".
4. Choose your preferred method — SMS or an Authenticator App. SMS is simpler, but an Authenticator App (such as Google Authenticator) is more secure.
5. Scan the QR code or confirm your mobile number, then complete the setup using the provided code.
Tip: Write down the backup codes provided during setup and keep them somewhere safe — they will be essential if you ever lose your phone.
Your data is secure and your payments are safe at Jaya Nain. Open an account today and enjoy Bangladesh's most trusted gaming platform.